Veliso Terms of Service

Version: v0.6

Effective Date: August 19, 2026

Last Updated: August 19, 2026

These Terms of Service ("Terms") govern your access to and use of the Veliso mobile application, websites, content, features, subscriptions, and related services (collectively, the "Services") provided by MOBIUS ENTERTAINMENT PTE. LTD. ("Veliso," "we," "us," or "our").

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE SERVICES, YOU AGREE TO THESE TERMS.

If you do not agree to these Terms, do not use the Services.

If you have questions about these Terms, contact us at support@mobiusplay.com.

1. What Veliso Provides

Veliso is an AI sleep companion app designed to help users wind down, reflect, and play sleep-supportive audio experiences.

Within the Services, the in-app AI sleep companion is presented under the Veliso name. These Terms refer to that role as “Veliso AI Companion” to distinguish it from the Veliso app, Services, and company.

The Services may include:

• AI-powered text or voice conversations with Veliso AI Companion, our AI sleep companion;
• sleep-supportive audio content, such as soundscapes, guided relaxation, sleep stories, or other audio experiences;
• personalization based on information and preferences stored locally on your device;
• local conversation history;
• subscription or premium features; and
• related features, content, and support.

Veliso AI Companion is an artificial intelligence system, not a human being. When you interact with Veliso AI Companion, you are communicating with AI-generated responses, not a real person. Veliso is designed to provide a supportive sleep companion experience, not to replace human relationships, professional care, or emergency services.

Veliso is not a medical, mental health, diagnostic, therapeutic, emergency, or crisis service.

2. Who Can Use Veliso

You must be at least 18 years old to use Veliso.

By using the Services, you represent and warrant that:

• you are at least 18 years of age;
• you have the legal capacity to agree to these Terms;
• you will use the Services only in compliance with these Terms and applicable law; and
• any information you provide to us is accurate and up to date.

We do not knowingly allow anyone under 18 to use the Services. We may implement age verification or age assurance measures to enforce this requirement. If we have reason to believe that a user is under 18, we may require additional verification, suspend access, or delete the account and associated information in accordance with our Privacy Policy.

If you believe someone under 18 has created an account or is using the Services, please contact us at support@mobiusplay.com.

3. AI Sleep Companion Disclaimer

Veliso AI Companion is an AI sleep companion. Veliso AI Companion is not a human being, doctor, therapist, counselor, licensed coach, emergency responder, or crisis service.

You should understand the following about Veliso AI Companion and the Services:

• AI-generated responses may be inaccurate, incomplete, inappropriate, delayed, or not suitable for your situation.
• Veliso AI Companion may produce responses that sound confident but are factually wrong or contextually inappropriate.
• Veliso AI Companion may generate responses that have emotional tone or content, but Veliso AI Companion does not experience emotions, form genuine relationships, or have awareness of your real-world circumstances beyond what you share in conversation.
• You should not rely on Veliso or Veliso AI Companion's responses as professional advice or as a substitute for your own judgment.
• Veliso does not guarantee that the Services will help you fall asleep, improve your sleep, reduce stress, improve health outcomes, or produce any particular result.
• Interactions with Veliso AI Companion are not a substitute for human relationships, professional support, or in-person care.

4. Medical, Mental Health, and Emergency Disclaimer

Veliso does not provide medical advice, diagnosis, treatment, therapy, mental health counseling, clinical monitoring, emergency response, or crisis intervention.

Do not use the Services to seek or rely on medical, mental health, legal, financial, or other professional advice.

If you may harm yourself or others, or if you are experiencing a medical or mental health emergency, call your local emergency number immediately:

• United States and Canada: Call or text 988 for the Suicide & Crisis Lifeline.
• United States: Text HOME to 741741 to reach the Crisis Text Line.
• Other countries: Contact your local emergency services.

Veliso AI Companion may provide supportive language or crisis resource information, but Veliso does not provide emergency services, real-time crisis monitoring, or professional care.

5. AI Safety Measures and Limitations

Veliso may use automated safety measures, content filtering, AI identity reminders, crisis-resource responses, and session design intended to support a safer and healthier experience. These measures are limited: they may not detect every expression of distress or respond appropriately in every situation, and they are not a substitute for the professional or emergency support described in Section 4. Veliso does not guarantee the effectiveness of any safety measure.

We may report safety-related information to applicable regulatory authorities as required by law.

6. Account Registration and Security

You may need to create an account to use certain features of the Services. You are responsible for:

• providing accurate account information;
• maintaining the confidentiality of your login credentials;
• all activity that occurs under your account; and
• promptly notifying us of any unauthorized access or suspected security issue.

You may not transfer, sell, share, or assign your account without our permission.

We may suspend or terminate your account if we believe that your account has been compromised, used in violation of these Terms, used fraudulently, or used in a way that may harm Veliso, other users, or third parties.

7. Subscriptions, Trials, Renewals, and Cancellations

Some features require an active Veliso Premium subscription. Purchases are processed by the app store or other purchase platform presented to you when you subscribe (the "Purchase Platform"). The terms and policies of your Purchase Platform also apply to your purchase, billing, cancellation, and refund requests.

7.1 Premium Features

While your Premium subscription is active, Premium generally provides access to:

• AI-powered voice and text conversations with Veliso AI Companion;
• personalized sleep support that may adapt over time;
• the full library of available sleep casts, sleep tracks, and calming sounds; and
• new audio and Premium features that we make available during your subscription.

The exact Premium features available to you are described in the App at the time of purchase and may vary by version, device, country or region, and service availability. A Premium subscription does not guarantee unlimited session length, unlimited technical capacity, uninterrupted availability, a fixed release schedule, or any particular sleep or health outcome. Reasonable technical, safety, security, and abuse-prevention limits may apply.

7.2 Plans, Prices, and Billing Periods

Veliso may offer one or more Premium plans, billing periods, introductory offers, or regional promotions. Available plans and offers may vary by country or region, platform, season, account eligibility, and time. The price, currency, billing period, applicable taxes, and offer terms presented on the purchase screen and in the Purchase Platform's confirmation interface control your transaction.

We do not separately collect your full payment card details for purchases processed by a Purchase Platform. Charges are made to the payment method associated with your account on that platform.

7.3 Free Trials and Eligibility

Eligible users may be offered a free trial or other introductory offer. A trial or offer is available only when it is displayed to you on the purchase screen and confirmed by the Purchase Platform. The purchase screen will disclose the applicable duration, eligibility conditions, price, and billing period.

Eligibility is determined using information available from the Purchase Platform and Veliso's subscription records. Restoring a purchase does not create a new trial or introductory offer. Additional eligibility restrictions may be disclosed with the offer.

Unless the purchase screen states otherwise, a trial converts to the paid subscription shown at purchase if you do not cancel before the trial ends, and the Purchase Platform will charge the applicable price. The Purchase Platform determines the billing start time and subscription period reflected in its confirmation interface.

7.4 Automatic Renewal

Premium subscriptions automatically renew unless cancelled through the Purchase Platform before the renewal takes effect. At each renewal, the Purchase Platform may charge the price applicable to your selected plan, plus any applicable taxes, to the payment method associated with your platform account.

Your renewal date, renewal price, and current or scheduled plan are determined by the Purchase Platform and shown in its subscription management interface. If a renewal payment fails, Premium access may remain available until the end of the period already confirmed by the Purchase Platform. If no valid renewal or other continuing entitlement is confirmed when that period ends, access to Premium AI and audio features will end.

7.5 Cancelling and Managing a Subscription

You must manage, change, or cancel your subscription through the platform where you purchased it. Cancelling stops future renewal but does not normally end Premium access before the expiration of a trial or billing period already confirmed by the Purchase Platform.

Deleting your Veliso account, signing out, uninstalling the App, or stopping use of the Services does not cancel a subscription purchased through a Purchase Platform. You must separately cancel the subscription through that platform to prevent future renewal charges.

Cancelling a subscription does not itself create a refund or credit for a partially used billing period. Refund eligibility is determined by the Purchase Platform and applicable law.

7.6 Plan Changes and Re-enabling Renewal

If the Purchase Platform permits plan changes, you may switch among available plans through its subscription management features. The Purchase Platform determines when a plan change takes effect, what amount is charged, and whether any credit, proration, or scheduled change applies. Changing plans does not itself create eligibility for a new free trial or introductory offer.

If you turn off automatic renewal and later re-enable it before your current paid period expires, your existing Premium access and expiration date remain unchanged unless the Purchase Platform confirms otherwise. Re-enabling renewal is not a new purchase, does not create a second entitlement, and does not restore trial eligibility.

7.7 Refunds, Revocations, Expiration, and Access

Refunds for purchases made through a Purchase Platform are requested from and decided by that platform under its policies and applicable law. Veliso does not control whether the Purchase Platform approves a refund.

Premium access is based on the latest subscription status verified with the Purchase Platform. If the platform confirms that a subscription has expired or that a transaction or entitlement has been revoked, Veliso may end access to Premium AI and audio features. Veliso may allow an audio item or AI response that was already in progress when access expired to finish, but no new Premium AI interaction or audio playback may begin without a valid entitlement.

After Premium access ends, you may continue to access account functions and locally available history that the App makes available, but Premium AI conversations and audio playback require a valid subscription. Resubscribing or resolving a billing issue restores Premium access only after the Purchase Platform confirms an active entitlement.

7.8 Restore Purchases and Account Linking

The App may provide a Restore Purchases function for subscriptions purchased through the Purchase Platform on the current device. Restoring a purchase verifies an existing active entitlement; it does not create a new purchase, issue a refund, grant another free trial, or restore local conversations, Veliso Memory, audio history, or other device-stored content.

A verified subscription is linked to a Veliso account for the purpose of providing Premium access. The same transaction cannot be used to grant Premium access to multiple existing Veliso accounts at the same time. If a transaction is already linked to another Veliso account, you may need to sign in to that account to restore access. If that account has been permanently deleted and the transaction remains active, the purchase may be linked to another eligible Veliso account after verification.

Restore Purchases checks purchases available through the Purchase Platform on the current device. If Veliso recognizes an active entitlement after you sign in to the same Veliso account on another supported platform, Premium access may be available there, but subscription management, cancellation, and refunds remain with the original Purchase Platform.

7.9 Changes to Premium

We may change Premium features, plans, prices, offers, or availability in the future, subject to applicable law and Purchase Platform rules. Price changes and any required notice or consent are handled through the applicable Purchase Platform. Changes do not alter a billing period already paid for except where permitted by applicable law or platform rules.

8. User Content and Conversation Content

"User Content" means information, messages, prompts, voice transcripts, feedback, preferences, or other content you submit, upload, provide, or generate through the Services.

You retain any rights you have in your User Content. By using the Services, you grant Veliso a worldwide, non-exclusive, royalty-free license to use, host, store, reproduce, process, display, transmit, and create derived information from your User Content solely as necessary and as permitted by our Privacy Policy to:

• provide and operate the Services;
• generate AI responses;
• provide local conversation history;
• personalize your experience;
• maintain safety, security, and abuse prevention systems;
• provide customer support; and
• comply with law and enforce these Terms.

Our use of User Content is also subject to our Privacy Policy.

We do not use private conversations with Veliso AI Companion to train AI models unless you give us permission. Service improvement using User Content is limited to uses described in the Privacy Policy, such as aggregated or de-identified information, or an optional program for which we provide notice and obtain any required permission.

You are responsible for your User Content and for ensuring that you have the right to provide it to the Services.

You may request access to or deletion of your User Content as described in our Privacy Policy.

9. Veliso Content and Intellectual Property

The Services, including Veliso AI Companion, sleep-supportive audio content, scripts, soundscapes, stories, designs, software, interfaces, text, graphics, logos, trademarks, trade names, characters, animations, models, and all related intellectual property, are owned by Veliso or our licensors.

Subject to your compliance with these Terms, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services for your personal, non-commercial use.

You may not copy, modify, distribute, sell, lease, reverse engineer, scrape, extract, reproduce, publicly perform, publicly display, or create derivative works from the Services or Veliso Content except as expressly permitted by us in writing or by applicable law.

9.1 Open Source Components

The Services may include open source software components. The applicable open source licenses govern your use of those components and, to the extent they conflict with these Terms, the open source license terms will prevail with respect to those components. A list of open source components and their licenses is available upon request at support@mobiusplay.com.

10. Acceptable Use and Prohibited Conduct

You agree not to:

• use the Services for any unlawful, harmful, fraudulent, deceptive, abusive, harassing, hateful, or exploitative purpose;
• use the Services to generate, request, or distribute content that promotes self-harm, harm to others, violence, abuse, exploitation, or illegal activity;
• use the Services as a substitute for emergency services, professional medical care, mental health care, or crisis support;
• attempt to cause Veliso AI Companion to generate medical diagnoses, treatment plans, prescriptions, legal advice, financial advice, or other professional guidance;
• attempt to circumvent, disable, or bypass Veliso AI Companion's safety filters, content guardrails, system prompts, or safety mechanisms through prompt injection, jailbreaking, or similar techniques;
• systematically extract, test, or reverse engineer Veliso AI Companion's system prompts, model behavior, or safety configurations;
• provide information that you do not have the right to provide;
• infringe or violate intellectual property, privacy, publicity, or other rights of others;
• interfere with, disrupt, overload, or compromise the Services or related systems;
• bypass, disable, or interfere with safety, security, rate limit, or access controls;
• reverse engineer, decompile, disassemble, or attempt to discover source code or underlying models except where permitted by law;
• scrape, harvest, crawl, or collect data from the Services without our permission;
• use the Services or outputs to train, fine-tune, benchmark, or develop competing AI models or services without our written permission;
• impersonate another person or entity;
• share your account credentials or allow unauthorized access to your account; or
• use the Services in violation of applicable law, platform rules, or these Terms.

We may remove content, limit access, suspend accounts, or take other action if we believe these Terms have been violated or if necessary to protect users, Veliso, or third parties.

11. AI Output

Veliso may generate text, audio, recommendations, reflections, or other responses based on your inputs and the operation of AI systems ("Output").

You should understand the following about Output:

• Output may not be unique. Similar or identical Output may be generated for other users.
• Output may be inaccurate, incomplete, or unsuitable for your circumstances.
• Output may have emotional tone, but it does not reflect genuine emotions, opinions, or understanding on the part of Veliso AI Companion or Veliso.
• Output may sound authoritative even when it is incorrect. You are responsible for evaluating Output before relying on it.
• You may not use Output for medical, mental health, legal, financial, safety-critical, emergency, or other high-risk decisions.
• You should not form emotional dependency on Veliso AI Companion or treat Output as a substitute for human relationships or professional support. Veliso is not responsible for emotional distress, reliance, or attachment arising from use of the Services.

To the extent permitted by applicable law, Veliso makes no claim that you own any particular rights in AI-generated Output beyond the rights necessary for your personal use of the Services.

12. Healthy Use and Emotional Dependency

Veliso is designed to support healthy sleep habits. The Services are not designed to foster emotional dependency, replace human relationships, or serve as a substitute for professional mental health support.

We encourage you to:

• maintain and prioritize real-world relationships and support systems;
• seek professional help if you are experiencing mental health challenges;
• use the Services as one part of a healthy sleep routine, not as your primary source of emotional support; and
• take breaks from the Services when needed.

The fade-out and session-ending features in the Services are designed to support healthy usage patterns.

If you believe your use of the Services is negatively affecting your well-being or relationships, we encourage you to reduce or discontinue use and to speak with a trusted person or professional.

13. Safety and Crisis Limitations

The medical, emergency, and safety limitations in Sections 4 and 5 apply to all safety-related features. Veliso does not provide real-time human monitoring, emergency dispatch, clinical monitoring, or crisis intervention. You are responsible for seeking appropriate professional or emergency help when needed.

14. Privacy

Our Privacy Policy explains how we collect, use, disclose, store, and protect personal information, including local conversation history, local Veliso Memory, and information temporarily processed by our AI language model providers, speech recognition providers, and voice generation providers. By using the Services, you acknowledge that our handling of personal information is described in the Privacy Policy.

If there is a conflict between these Terms and the Privacy Policy about personal information processing, the Privacy Policy controls for that issue.

15. Third-Party Services and AI Providers

The Services may rely on service providers acting on Veliso's behalf, including cloud infrastructure, app stores, payment providers, authentication providers, AI language model providers, speech recognition and voice generation providers, analytics providers, or content providers. Their processing of personal information for Veliso is governed by our agreements, applicable data terms, our configurations, and our Privacy Policy.

Conversation data may be processed by third-party AI service providers to generate Veliso AI Companion's responses. Depending on the business API configuration in use, those providers may temporarily retain API inputs and outputs for security, abuse-prevention, or compliance purposes. Veliso does not authorize them to use private user conversations for model training.

The Services may also contain links to or integrations with third-party products that you choose to access or connect directly. Your use of those independently operated third-party products may be governed by their own terms and privacy policies. Veliso is not responsible for third-party products that it does not operate or control.

15.1 Apple App Store Additional Terms

If you download or use the Services through the Apple App Store, the following additional terms apply:

• These Terms are between you and Veliso, not Apple.
• Apple is not responsible for the Services or their content.
• Apple has no obligation to provide maintenance or support services for the Services.
• To the extent any warranty applies and the Services fail to conform to that warranty, you may notify Apple, and Apple may refund the purchase price for the Services, if any, according to Apple’s policies. To the maximum extent permitted by applicable law, Apple will have no other warranty obligation with respect to the Services.
• Apple is not responsible for addressing any claims by you or any third party relating to the Services or your possession or use of the Services.
• Apple is not responsible for the investigation, defense, settlement, or discharge of any third-party intellectual property infringement claim relating to the Services.
• Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce these Terms against you as third-party beneficiaries.
• Subscriptions, purchases, cancellations, and refunds made through Apple are also subject to Apple’s applicable terms and policies.

16. Service Changes, Availability, and Beta Features

We may modify, suspend, discontinue, or restrict access to any part of the Services at any time, subject to applicable law.

The Services may include experimental, alpha, beta, preview, or early-access features. These features may be unstable, incomplete, changed, or discontinued at any time.

We do not guarantee that the Services will be uninterrupted, secure, error-free, available at any particular time, or compatible with every device, operating system, or platform.

17. Account Termination

You may stop using the Services at any time. You may delete your account in the App where this feature is available.

We may suspend or terminate your access to the Services if:

• you violate these Terms;
• you create risk or possible legal exposure for us or others;
• your account appears fraudulent, abusive, compromised, or unsafe;
• we are required to do so by law or platform rules; or
• we discontinue the Services.

Account deletion and data deletion are handled according to our Privacy Policy. Deleting your account does not automatically cancel an active subscription purchased through an app store or payment provider.

18. Disclaimers of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

VELISO DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, RELIABILITY, AND QUIET ENJOYMENT.

WE DO NOT WARRANT THAT:

• THE SERVICES WILL MEET YOUR EXPECTATIONS OR REQUIREMENTS;
• THE SERVICES WILL BE UNINTERRUPTED, SECURE, ACCURATE, COMPLETE, OR ERROR-FREE;
• AI RESPONSES OR OUTPUT WILL BE ACCURATE, SAFE, APPROPRIATE, OR USEFUL;
• SAFETY FEATURES WILL DETECT EVERY EXPRESSION OF DISTRESS OR PREVENT EVERY HARM;
• SLEEP, STRESS, WELLNESS, OR HEALTH OUTCOMES WILL IMPROVE; OR
• ANY ERRORS OR DEFECTS WILL BE CORRECTED.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY DISCLAIMERS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

19. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VELISO AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, DATA, GOODWILL, SLEEP, HEALTH, EMOTIONAL WELL-BEING, OR OTHER INTANGIBLE LOSSES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES, INCLUDING BUT NOT LIMITED TO:

• THE CONTENT, ACCURACY, OR EFFECTS OF AI-GENERATED OUTPUT;
• EMOTIONAL DISTRESS, RELIANCE, ATTACHMENT, OR DEPENDENCY ARISING FROM INTERACTIONS WITH VELISO AI COMPANION;
• ANY FAILURE OF SAFETY FEATURES TO DETECT OR RESPOND TO EXPRESSIONS OF DISTRESS;
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA;
• STATEMENTS OR CONDUCT OF ANY THIRD PARTY RELATED TO THE SERVICES; OR
• ANY OTHER MATTER RELATING TO THE SERVICES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF:

• THE AMOUNT YOU PAID TO VELISO FOR THE SERVICES IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR
• USD $100.

SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS OF LIABILITY, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

20. Dispute Resolution and Governing Law

20.1 Informal Resolution First

Before filing any formal legal proceeding, you agree to first contact us at support@mobiusplay.com and attempt to resolve any dispute informally for at least thirty (30) days. Most disputes can be resolved this way.

20.2 Formal Proceedings

If a dispute cannot be resolved informally, either party may pursue available remedies in a court or other forum with jurisdiction, subject to applicable law and any mandatory consumer protection rights that cannot be waived.

These Terms and any disputes arising out of or related to the Services will be governed by the laws of Singapore, without regard to conflict-of-laws principles. This choice of law does not limit any mandatory consumer protection rights or other rights that cannot be excluded under the laws of your place of residence. Either party may pursue available remedies in a court or other forum that has jurisdiction under applicable law.

20.3 Limitation Period

To the fullest extent permitted by applicable law, any claim or cause of action arising out of or related to these Terms or the Services must be filed within one (1) year after the claim arose. Otherwise, the claim is permanently barred.

21. Indemnification

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Veliso and its affiliates, officers, directors, employees, contractors, licensors, and service providers from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or related to:

• your use or misuse of the Services;
• your User Content;
• your violation of these Terms;
• your violation of applicable law; or
• your violation of any rights of another person or entity.

22. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will provide notice as required by applicable law, such as through the App, by email, or by posting an updated version.

The "Last Updated" date at the top of these Terms indicates when they were most recently revised.

Where permitted by applicable law, your continued use of the Services after updated Terms become effective means you accept the updated Terms. Where applicable law requires additional notice or consent, we will follow those requirements. If you do not agree to the updated Terms, you should stop using the Services.

23. Regulatory Compliance

Veliso is committed to complying with applicable laws and regulations governing AI companion services. We may:

• implement safety protocols as required by applicable state, federal, or international laws governing AI companion applications;
• submit safety reports to regulatory authorities as required by applicable law;
• modify the Services, safety features, or these Terms to comply with new legal requirements; and
• cooperate with regulatory inquiries related to the Services.

For information about how we handle personal information, including conversation data, voice data, and personalization profiles, see our Privacy Policy.

24. Force Majeure

Veliso will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including but not limited to acts of God, war, terrorism, pandemics, natural disasters, power outages, internet or telecommunications failures, government actions, labor disputes, or third-party service disruptions.

25. Miscellaneous

These Terms, together with the Privacy Policy and any additional terms presented to you for specific features, form the entire agreement between you and Veliso regarding the Services.

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.

Our failure to enforce any provision of these Terms does not waive our right to enforce it later.

You may not assign or transfer these Terms without our permission. We may assign or transfer these Terms as part of a merger, acquisition, reorganization, sale of assets, or by operation of law, and will notify you of any such assignment.

Section headings are for convenience only and do not affect the interpretation of these Terms.

26. Contact Us

If you have questions about these Terms, contact us at:

Veliso Support

Legal Entity: MOBIUS ENTERTAINMENT PTE. LTD.

Email: support@mobiusplay.com